Golden Coil Mattress – Terms and Conditions

Welcome to Golden Coil Mattress! By purchasing from us, you agree to the following terms and conditions, which ensure a smooth, transparent experience for both you and our team.

 Orders & Payment

•     All orders must be paid in full at the time of purchase.
•     We accept major credit cards, Affirm, and other approved payment methods.
•     Prices are subject to change without notice, but confirmed orders will not be affected.

📦 Shipping & Delivery

•     Orders are processed within 2 business days.
•     Delivery times vary based on location and shipping method. Estimated delivery windows are provided at checkout or will get a call to schedule
•     Golden Coil is not responsible for delays caused by carriers, weather, or incorrect shipping information.

🔁 Returns & Exchanges

•     Mattresses may be eligible for return or exchange within 14 days of delivery if unused and in original packaging.
•     Promotional items, or clearance products may be final sale—please check Return policy
•     Return shipping fees may apply unless the item was defective or damaged upon arrival.
•     To initiate a return, contact us at 619-591-2200 with your order number and reason for return.

🛑 Warranty

•     Golden Coil mattresses come with a 10-year limited warranty covering manufacturing defects.
•     Warranty does not cover normal wear and tear, misuse, or damage caused by improper setup or handling.
•     Proof of purchase is required for all warranty claims.

📋 Product Information

•     We strive to provide accurate descriptions and images. However, slight variations in color, texture, or dimensions may occur.
•     All product specifications are subject to change without notice.

🔐 Privacy & Security

•     Your personal information is handled securely and used only for order fulfillment and communication.
•     We do not sell or share your data with third parties. For full details, see our [Privacy Policy].

⚖️ Legal

•     These terms are governed by the laws of the State of California.
•     Golden Coil Mattress reserves the right to update these terms at any time. Updates will be posted on our website.

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🎁 Promotions & Special Offers

Golden Coil Mattress may offer limited-time promotions, discounts, or bundle pricing throughout the year. These offers are subject to the following terms:
General Terms
•     Promotions are valid only during the advertised period and may not be applied retroactively to past purchases.
•     Discounts and bundle pricing cannot be combined unless explicitly stated.
•     Promotional items may be final sale and not eligible for return or exchange.
MAP Compliance
•     All promotional pricing complies with Minimum Advertised Price (MAP) policies set by our brand partners.
•     We reserve the right to adjust or withdraw promotional pricing to remain in compliance.
Eligibility
•     Promotions may be limited to specific products, bundles, or customer groups (e.g., first-time buyers, local delivery zones).
•     Golden Coil reserves the right to verify eligibility and cancel orders that do not meet promotional criteria.
Expiration & Changes
•     Promotional terms, pricing, and availability may change without notice.
•     Once a promotion expires, standard pricing and policies apply.

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Warranty Registration

To activate your 10-Year Limited Warranty, please register your mattress within 30 days of delivery. Registration helps us provide faster support and ensures your coverage is valid.

✅ What You’ll Need
•     Your order number
•     Date of delivery
•     Mattress model and size
•     Your name, email, and delivery address
📝 How to Register
1.     Visit our Warranty Registration page at: [Insert your Wix URL here]
2.     Fill out the short form with your purchase details.
3.     Submit and save your confirmation email for future reference.
🔍 Why Register?
•     Ensures full warranty coverage
•     Speeds up service or replacement requests
•     Helps us verify your purchase in case of damage or defect
📌 Important Notes
•     Warranty covers manufacturing defects only. It does not include normal wear and tear, misuse, or damage from improper setup.
•     Proof of purchase is required for all warranty claims.
•     Unregistered mattresses may not be eligible for full warranty benefits

🏢 Business Identity & Legal Name

Golden Coil Mattress operates as a registered Limited Liability Company (LLC) in the State of California.
•     Our full legal name is Golden Coil Mattress LLC.
•     We may use the brand name Golden Coil Mattress or other approved DBAs (Doing Business As) for marketing, signage, and customer-facing materials.
•     All transactions, warranties, and communications are governed by the legal entity Golden Coil Mattress LLC, which assumes responsibility for fulfillment, compliance, and customer service.

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• Mailing address and Registered Business address : 2711 E 14th ST, National City, CA 91950

• Store Located address: 550 E 8th st, STE 2, National City, CA 91950